ProCare Basic

Part Number:

ProCare Basic provides access to ADTRAN Technical Support at a four hour response time, offers after hours emergency support, and access to the covered product’s software releases and patches.  ProCare Basic is ideal for those customers who leverage a software based product, or who may have a product that is no longer under warranty. 

Support Documentation
Please browse the ADTRAN Support Community for available technical documentation.
Installation and Maintenance Services
Gain access to technical expertise, hardware replacement, and software upgrades
Product Registration
Product Registration
Register to activate warranty and other service benefits that may be included with your product
Software Downloads

No software available.

Contact Support
Design Assistance
Get expert advice with network assessment and design

Post-Sales Technical Support
Request configuration or troubleshooting assistance
Warranty, Repair, and Replacement
Submit an RMA Request
Initiate Return Materials Authorization (RMA) for product repair

Warranty Information
Lookup warranty information by serial number or by part number