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ProCloud Managed Wi-Fi Services


ProCloud Managed Wi-Fi Services are flexible and scalable, ensure a secure, always-on wireless network, provide proactive network monitoring, moves/adds/changes, and monthly management reports.

Key Features

  • Managed, business-class Wi-Fi service
  • Guaranteed 99.99% uptime
  • Proactive 7x24 monitoring, technical issue resolution, hardware replacement, and moves/adds/changes
  • Monthly management reports on network health and usage
  • Freedom to migrate to in-house management anytime, to ensure business continuity

What can ProCloud Managed Wi-Fi do for you?


Management
  • Proactive alerts of Wi-Fi network issues, delivered 7x24
  • Proactive technical issue resolution for service affecting emergencies 7x24
  • Priority access to our Product Support at either 1 hour or 30 minute response time
  • Monthly management reports
  • Move/add/changes
Infrastructure
  • "High-availability" redundant infrastructure to provide 99.99% guaranteed uptime
Hardware and Software
  • Ongoing maintenance and hardware replacement (NBD or 4 hour)
  • Software upgrades scheduled and performed by ADTRAN



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