ProCloud Managed Wi-Fi Services are flexible and scalable, ensure a secure, always-on wireless network, provide proactive network monitoring, moves/adds/changes, and monthly management reports.
- Managed, business-class Wi-Fi service
- Guaranteed 99.99% uptime
- Proactive 7x24 monitoring, technical issue resolution, hardware replacement, and moves/adds/changes
- Monthly management reports on network health and usage
- Freedom to migrate to in-house management anytime, to ensure business continuity
What can ProCloud Managed Wi-Fi do for you?
- Proactive alerts of Wi-Fi network issues, delivered 7x24
- Proactive technical issue resolution for service affecting emergencies 7x24
- Priority access to our Product Support at either 1 hour or 30 minute response time
- Monthly management reports
- "High-availability" redundant infrastructure to provide 99.99% guaranteed uptime
Hardware and Software
- Ongoing maintenance and hardware replacement (NBD or 4 hour)
- Software upgrades scheduled and performed by ADTRAN