ProCare 7x24x4 Onsite

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ProCare 7x24x4 Onsite provides access to ADTRAN Technical Support at a 30 minute response time, offers after hours emergency support, access to the covered product’s software releases and patches, delivers advanced hardware replacement within four hours, and provides an ADTRAN authorized technician to perform the hardware replacement and testing.  With ProCare 7x24x4 Onsite, customers can request automatic configuration backup, minimizing downtime if a unit should fail.