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ProCare


Basic


Why ProCare Basic?

  • This plan is ideal for those customers who have an existing software assurance contract today
  • Provides an extended warranty to those customers who have an out of warranty product

ProCare Basic Services:

  • Access to Technical Support
    • Maintenance provides a 4 hour SLA access into ADTRAN Technical Support
  • After-hours Emergency Support
    • Provides the peace of mind that, if there is an after-hours service affecting emergency, ADTRAN Technical Support is available
  • Access to Software Releases and Patches 
    • Receive access through the ADTRAN website to the latest software releases for your ADTRAN product – or sign up for automatic software release notifications through the Support Community
    • Sign up for automatic software release notifications through the Support Community