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Outages or Site Down situations should be reported by phone only.

 
Product FamilyCustomer Location Emergency Outage/
Site Down
Most ProductsNorth America+1-888-423-8726
Worldwide+1-256-963-8716
G.fast/DPU 500GAfrica, Asia Pacific, Europe, Middle East+44 20 7523 5358
 Latin America+1-256-963-8716
 North America+1-888-423-8726
   
hiX, ACI-E

Africa, Asia Pacific, Europe, Latin America, Middle East, North America

+44 20 7523 5358
   
ProCloud UC
BroadSoft Provided Inbound Implementation & Customer Service

Worldwide

+844-700-6875,
  Implementation Option 1,
  Customer Service Option 2
- Email Customer Service
- Email Implementation
 

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